The design process starts out with a consultation with our artist, Marietta. This can be in person, over the phone, or via email. She will work with your ideas to create a custom sketch for you. Then we will choose glass samples. We have had clients very involved with the whole creating process, then some who chose a design and let our artist work her "magic". Pricing depends on the design, size, complexity, number of glass colors used, etc. Around 90% of our orders are for custom pieces. We have shipped pieces to every state in the continental US and five foreign countries.